• Judicial litigation and administrative procedures;
  • Development of preventive strategies to the company;
  • Provision of managerial reports;
  • Advice to prepare contracts and trade operations;
  • Advice to prepare instruments of guarantee;
  • Advice to create publicity campaigns and marketing strategies;
  • Preparation of Conduct Adjustment Agreements;
  • Analysis, planning and legal supervision of recall campaigns;
  • Advice to prepare contests and promotions to be launched by companies;
  • Institutional relations with Consumer Defense Agencies;
  • Participation in projects to create Technical Collective Chambers of Consumption;
  • In-house courses and lectures on Consumption Relationships;
  • Guidance and improvement regarding relationship with consumers (via Customer Service Center).


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